Privacy Policy

Last updated: 20 October 2026.

Who we are

This website is operated by Peninsula Epoxy Flooring. Our Melbourne office address is 22 Hotham Street, Collingwood VIC 3066, Australia. You can contact us on 0431 663 556 or through our contact page.

Information we collect

We may collect information you choose to provide when requesting a quote or contacting us, including your name, suburb, phone number, project details, photos and other information you send to us.

How information is collected

Information may be provided directly by you through phone calls, WhatsApp, our website enquiry tools or other communications. Our website may also generate basic technical information such as browser type, device information, pages viewed, referring pages and approximate network location through hosting, security or analytics services.

How we use information

We use information to respond to enquiries, discuss or prepare quotes, communicate about projects, provide customer service, operate and secure the website, improve our services and meet legal or regulatory obligations.

WhatsApp and third-party services

If you choose to contact us through WhatsApp, information you send is also processed by WhatsApp and its related service providers under their own privacy terms. Our website may also use third-party hosting, communications, security and map services. Those providers may process technical or contact information as necessary to provide their services.

Interactive maps

This website may load an interactive map from OpenStreetMap infrastructure. When the map is displayed, your browser may connect to third-party map servers and technical connection data may be processed under the relevant provider's privacy practices.

Sharing information

We do not sell enquiry information. We may disclose information to service providers where reasonably necessary to operate our website, communications or business, to professional advisers where appropriate, or where disclosure is required or authorised by law.

Storage and security

We take reasonable steps to protect information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. No internet or electronic storage method can be guaranteed to be completely secure.

Access, correction and privacy enquiries

You may contact us if you want to ask what personal information we hold about you, request a correction, or raise a privacy concern. We will respond as reasonably required and, where applicable, in accordance with Australian privacy law.

Privacy law

The Privacy Act 1988 (Cth) and the Australian Privacy Principles apply to organisations that fall within the scope of that legislation. Nothing in this policy limits any rights you may have under applicable law.

Changes to this policy

We may update this privacy policy when our website, business practices or legal obligations change. The current version will be published on this page with its updated date.

Contact

Peninsula Epoxy Flooring
22 Hotham Street
Collingwood VIC 3066
Australia
0431 663 556