Separate sheen from aggregate exposure
Exposure describes how much of the aggregate is revealed by the preparation and grinding approach. Sheen describes the appearance of the finished reflection. A photograph with visible stones is not necessarily a high-gloss floor, and a glossy-looking surface does not tell you how much grinding was involved. Ask about both decisions rather than using “polished” as a single visual specification.
Look at the room’s light
Large windows, low-angle sunlight and ceiling lights all change how reflections appear. A floor photographed from a low angle may look more reflective than it does standing in the room. Collect references with similar lighting to your project, and view any sample under relevant conditions. If possible, include the intended wall and cabinetry colours in the discussion.
Consider the surrounding materials
A restrained concrete finish can sit quietly beside detailed timber or stone. A stronger reflection can become a more visible part of the interior. Neither is automatically the more premium choice. Think about whether you want the floor to lead the space or act as a backdrop, particularly in an open-plan room where many materials meet.
Agree on a reference, not just a label
Words such as matte, satin and gloss are useful starting points, but different systems and people can use them differently. Request examples of the proposed process and discuss a sample where appropriate. Existing concrete still controls much of the final character, so avoid treating another project’s photograph as an exact specification for your own slab.
Bring the practical questions too
Ask how the selected finish should be cleaned and protected, and discuss traction requirements separately from appearance. Sheen alone is not a slip assessment. For your enquiry, share your reference images, room use, suburb and photos of the current floor. The aim is a finish that works with the whole space, including daily use.
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